Help Center & FAQ | Puffco Glass Replacement Support

Help Center & FAQ

Quick answer: GAB Glass support helps customers choose compatible replacement glass, confirm shipping details, understand arrival protection, and resolve order questions. Always check each product page for compatibility notes before ordering because fit can vary by glass design and device generation.

Compatibility

Quick answer: Many GAB glass attachments are designed for Puffco Peak, Peak Pro, and Peak Pro 3DXL style devices, but compatibility should be confirmed on the individual product page. Review the product title, photos, compatibility notes, and collection placement before ordering.

Shipping & Returns

Quick answer: Many key GAB Glass products ship from USA inventory. Keep original packaging until delivery is confirmed.

For damage, photograph the item, packaging, shipping label, and order information within 24 hours. Return eligibility depends on the policy conditions shown on the return page.

Care

Quick answer: Handle GAB replacement glass like precision glassware: avoid impact and sudden temperature changes, clean with glass-safe methods, and let the piece dry fully before storage. Contact GAB support for order questions, compatibility checks, wholesale inquiries, or product support.

Peak & Peak Pro Glass FAQ

GAB Glass makes aftermarket replacement glass tops compatible with Puffco devices. GAB Glass is not affiliated with, endorsed by, or sponsored by Puffco.

Are Peak and Peak Pro glass interchangeable?

Yes — glass tops designed for the original Puffco Peak and the Peak Pro generally share the same seating interface, so many aftermarket Peak Pro glass attachments also fit the original Peak. Always match the device listed on the product page. Weight and balance can differ between tall recyclers and compact dry tops even when the joint seats correctly.

Does Peak Pro glass fit the original Peak?

Yes in general — Peak Procompatible glass tops typically fit the original Peak because they use the same glass seating. Check the product title for Peak Pro (or dual Peak / Peak Pro) fit notes before ordering. Fit means the glass seats on the base; it does not change which atomizer or chamber your device uses.

Does 3DXL change which glass I need?

No — the Puffco 3DXL is a chamber / atomizer upgrade, not a different glass joint. Your Peak Pro glass attachment still seats on the device base the same way after a 3DXL install. Shop glass by device (Peak Pro) and type (dry top, recycler, clear replacement).

Do Proxy attachments fit Peak or Peak Pro?

No — Puffco Proxy glass attachments are a different system from Peak / Peak Pro glass tops and are not interchangeable. Buy Proxy glass only for Proxy; buy Peak / Peak Pro glass only for Peak or Peak Pro as listed on each product page.

How to clean Peak Pro glass?

Remove the glass from the base first. Soak the glass in isopropyl alcohol, rinse thoroughly with warm water, and let it dry completely before reinstalling. Keep liquid out of the electronic base. For water-using recyclers, empty residual water after each session when practical. Do not put the device base in alcohol or water.